How to Reach Us
HorizonOfLondon.com welcomes enquiries from visitors, platform operators and affiliate partners. Whether you have feedback on our content, a correction to suggest or a commercial proposal, please get in touch using the email address below.
contact@horizonoflondon.comWhat We Can Help With
- Questions about platform listings, rankings or review scores
- Reporting outdated bonus information or broken affiliate links
- Editorial feedback and content suggestions
- Affiliate partnership and advertising enquiries
- Privacy-related requests under UK data protection law
What We Cannot Help With
HorizonOfLondon.com is a comparison and affiliate website. We do not operate any gaming platforms and we cannot assist with account issues, withdrawals, bonus disputes or technical problems on third-party operator sites. For those matters, please contact the relevant platform directly through their official support channels.
We also cannot provide gambling advice, financial guidance or personalised platform recommendations. Our content is informational and intended for general comparison purposes only.
Response Times
We aim to respond to all legitimate enquiries within three to five working days. Messages received over weekends or public holidays will be handled on the next available working day. Please include a clear subject line and sufficient detail so we can direct your message to the right team.
Responsible Play Support
If you or someone you know needs help with problem gambling, please visit our Responsible Play page for links to free, confidential support organisations including BeGambleAware, GamCare and GAMSTOP.